My first impression of the Carver's Policy Governance® model was the
assemblage of directives to assist our elitist bureaucrats to serve
themselves at the expense of everybody else(1). I suggest that Dr.
Carver would rethink some of his ideas on governance and have a more
natural understanding of human nature(2)(3) before he writes again
and spreads his Policy Governance® gospel to his congregation of
followers, including Brian Rourke(4), the fixed chair of the
Saskatchewan Association of Health Organizations (SAHO).
Let us see what this Policy Governance® model is about. Dr.
Carver states that his
"Policy Governance® model is the world's only complete,
universal theory of governance--a conceptually coherent paradigm
of principles and concepts (not of structure). The model enables
boards--as "servant-leaders" of shareholders, public, members
(or other "ownership" equivalent)--to ensure that organizations
achieve board-stated goals and conduct themselves with
probity.... Because it is carefully crafted, it enables an
efficient summing of board wisdom capable of adequate control
without micromanagement(5)."
Dr. Carver is absolutely right when he says that his governance
model is the world's only complete and universal theory of
governance. In fact, in a changing world characterized by continuous
learning(6) and infinite choices(7) we find in Dr. Carver's Policy
Governance® the only and best source of crafted wisdom to maintain a
regressive and authoritarian environment. And you know what this
crafted wisdom is, it is the governance by setting policies; so we
have a governance by telling, we have a governance by issuing
edicts! Where is the due diligence and good faith to serve the
members of the organization and have a continuous dialogue with
them?
I find Dr. Carver's use of the wording 'servant-leader'
sacrilegious when I refer to Robert Greenleaf's works on 'servant
leadership(8).' Anyhow, in accordance to the Carver's model, the
Board is conceived to have only one employee in the Chief Executive
Officer, and its main job is to set policies to identify the goals
of the organization. These goals set by the Board are called 'ENDS'.
The Chief Executive Officer has the power to establish the
procedures and methods to satisfy the ENDS set by the Board, and
these procedures and methods are called 'MEANS.' Therefore, the role
of the Board and the role of the Chief Executive Officer are clearly
identified and they are not overlapping, one role is called
governance and the other is called management (or administration).
The Board takes care of the ENDS and the Chief Executive Officer
takes care of the MEANS. In particular, the Chief Executive Officer
has the power to choose any procedures or methods unless told
otherwise by the Board.
The exclusive exercise of governance by the Board, and the
exclusive exercise of management by the Chief Executive Officer are
artificial and dysfunctional activities. In fact, you cannot have a
sense of community, or a sense of bonding, or a sense of partnership
unless a dialogue is entertained among the Board, the Chief
Executive Officer, the staff, the members and all the other
stakeholders. Therefore, the compartmentalization of the functions
of the Board and of the Chief Executive Officer create nightmares
for all the stakeholders of the organization. As consequence, the
Board's essential monitoring function to ensure that the MEANS
satisfy the ENDS provide an overall environment of distrust and a
further escalation of new ENDS, more Machiavellian MEANS and more
nightmares. Lorna Cosper, former Board Chair of the Prairie West
District Health, has properly highlighted the tyrannical philosophy
of the Carver's Policy Governance® model when in addressing her
Board she said: "we have the right to monitor any policy by any
method and at any time the Board chooses over and above regular
monitoring(9)." And it becomes apparent, that under the
authoritarian Policy Governance® model, people cannot grow, people
cannot feel freer, people cannot become healthier, people cannot
become more autonomous.
Let us hope we can wake up from the nightmares caused by this
Machiavellian plot of our incompetent leaders, throw away this
Policy Governance® model and embrace new administrative
philosophies(10) where learning(11) and knowledge(12) are the common
denominators for the Board, for the Chief Executive Officer, for the
staff , for the members, and for all the stakeholders, that is all
of us people.
Endnotes
1. A first impression of the Carver's Policy Governance® Model,
by Mario deSantis, September 18, 2000 http://www.ftlcomm.com/ensign/desantisArticles/2000_200/desantis229/Carver.html
2. What it is to be human, by Humberto Maturana http://www.pnc.com.au/~lfell/notes.html
3. The contributions of Humberto Maturana to the sciences of
complexity and psychology, Alfredo B. Ruiz, Instituto de Terapia
Cognitiva, Santiago, Chile http://www.inteco.cl/contrib/contrib.txt
4. Brian Rourke wants more healthcare money: 40% of public
expenditures are not enough, by Mario deSantis, November 14, 1999
http://www.ftlcomm.com/ensign/desantisArticles/desantis83/Rourke_Nov14-99.html
5. Policy Governance® Defined, by Dr. John Carver, http://www.carvergovernance.com/model.htm
6. Learning Organizations, http://www-bus.colorado.edu/faculty/larsen/learnorg.html
7. The Simplicity Manifesto, by Bill Jensen http://www.simplerwork.com/manifesto.htm
8. The Robert K. Greenleaf Center for Servant-Leadership http://greenleaf.org/index.html
9. Chairperson's Report: Prairie West District Health, by Lorna
Cosper, March 6, 1996, Kindersley, Saskatchewan. The Prairie West
District Health uses the Policy Governance® model.
10. MANAGEMENT GENERAL, site managed by Tom Brown, http://www.mgeneral.com/index.html
11. THE PETER F. DRUCKER FOUNDATION FOR NONPROFIT MANAGEMENT
http://www.pfdf.org/
12. @brint.com: The BizTech Networktm, site founded by Dr. Yogesh
Malhotra http://www.brint.com/ |