Learning Stories
by
Mario deSantis
mariodesantis@hotmail.com
“I am a Canadian, free to speak without fear,
free to worship in my own way, free to stand for what I think right, free to
oppose what I believe wrong, and free to choose those who shall govern my
country.” - -The Rt. Hon. John Diefenbaker, Canadian Bill of Rights,
1960
“The whole judicial system is at issue, it's
worth more than one person.”--Serge Kujawa, Saskatchewan Crown
Prosecutor, 1991
“The system is not more worth than one person's
rights.”--Mario deSantis, 2002
Ensign Stories © Mario deSantis and Ensign
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Our health care research, political and bureaucratic leadership have
been displaying an open loop thinking approach to cope with the
challenges of health care reform. An open loop thinking approach to
decision and policy making means to focus on immediate cause effect
relationships among events. This is what I have described in my past
articles as a linear thinking approach to solve problem.Our
societal settings are mostly composed of organizations with a
complex systemic structure, and this same structure determine the
pattern of behaviour of our organizations. Therefore, rather than to
follow an open loop thinking approach to find solutions to our
problem, we must turn our attention to the study of the pattern of
behavior of our organizations and this approach is known as system
thinking.
As a consequence of a system thinking approach to find solutions
to our problems, we require the modelling of the organizational
structures which originate the problematic behaviour. Saskatchewan
Health, the Health Services Utilization and Research Commission (HSURC)
and the University of Saskatchewan must stop their open loop
thinking approach to fix health care. Health care is not a machine
to be fixed, but it is a social organization. In this respect I want
to provide the following quotation by Edward B. Roberts:
If hypothesis, data, and analysis lead to proof and new
knowledge in science, shouldn't similar processes lead to change
in organizations? The answer is obvious-NO! Organizational
changes (or decisions or policies) do not instantly flow from
evidence, deductive logic, and mathematical optimization(1).
I am getting tired to hear the word evidence all over the place
as a basic ingredient to decision making while our challenges rest
with the transformational changes of our organizations and while our
problems rest with our open loop thinking leadership.
References/endnotes
Relevant political and economics articles http://www.ftlcomm.com/ensign
Example of an article identifying the open loop thinking of our
leadership: HSURC Commission: Another Study, Another Dump, by Mario
deSantis, October 31, 2000
1. BUSINESS DYNAMICS, by John D. Sterman, Irwin McGraw-Hill,
2000. Chapter 3, The Modeling Process, Edward Roberts' quote is on
page 83. Edward Roberts is the author of the work "Strategies for
effective implementation of complex corporate models (1977)" |
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